On a rainy day in New Orleans, people file into a beige one-story building on Jefferson Davis Parkway to sign up for the Low-Income Heating and Energy Assistance Program (LIHEAP), a federal grant that helps people keep up with their utility bills. New Orleans has one of the highest energy burdens in the country, meaning that people must dedicate a large portion of their income to their monthly energy bills. This is due in part to it being one of the least energy-efficient cities in the country.
For many city residents, these bills eat up 20 percent of the money they take in, and the weight of the burden can be measured in the length of the line.
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